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Flows

Texting in a flow

A text can only go to someone who replied to you by text or who said yes to being texted. The editor shows this while you build.

Texting is only there if your workspace has it switched on. It costs $15 a month for the texting number plus $0.04 for each text sent.

  1. Before a Text box, add an Ask permission box.
  2. It emails the person to ask whether you may text them. The email links to a page with one button, and only pressing that button records a yes.
  3. When they say yes, Terry records it and the Text box on the yes side can send.

A reply to an email is not permission to text. A Did they reply? branch does not unlock a Text box; only a recorded yes, or a text from them, does. Texts also go out only during the day in the person's own time zone.