Verify your business email

Before Terry sends anything, it checks that the business address really is yours. This protects your name and your domain. In the new dashboard it is the Email row of the Sending domain card, under Settings, Compliance and consent.

The business email is the support email on your business profile, under Settings, Compliance and consent, in the Business profile card. An admin fills in the profile.

1. 1Connect a mailbox first. Terry sends the code from it. How
2. 2Open Settings, then Compliance and consent (under Sending). On a Sales workspace's Home, the setup line (Setup 3 of 7, for example) links there too when this is your next step, and All steps lists it as Verify your business email.
3. 3In the Sending domain card, find the Email row and press Send code. Terry emails a six digit code to the business address.
4. 4Type the code in and press Confirm. The code works for 15 minutes. If it runs out, press Send code again.
5. 5The Email row shows Verified, the step on Home is ticked and email sending is unlocked.

If the row says Add a support email first, the business profile has no support email yet. Press it to add one.

Press Why verify? on the card for the difference between proving the address is yours and the SPF, DKIM and DMARC records listed below it.

In Classic

1. 1On Home, open step 2, Verify your business email. It opens Compliance.
2. 2Under Ownership verification, press Send code.
3. 3Type the code and press Confirm. The email shows verified and the step on Home turns green.

To switch dashboards, see The new dashboard.