Connect Claude to Terry
One click from Settings, then sign in with your Terry email and password, not your Claude login.
Connecting takes about a minute. You start in Terry, Claude opens with Terry already filled in, and you sign in on Terry's own page. The one thing people get wrong: you sign in with your Terry email and password, not your Claude login.
Before you start
- Your workspace is on the Pro plan or above.
- If you are a member, an admin has allowed it for you: on Settings, Team and seats, Change on your row, Browser extension set to Allowed. Admins do not need this. If it is missing, the page says Not enabled for your account yet.
- If your company uses a Claude Team or Enterprise plan, an organisation Owner in Claude has to enable custom connectors once first.
Connect
- In Terry, open Settings and choose Claude, under You.
- Press Connect Claude. Claude opens in a new tab with Terry already filled in. Terry also copies the connector address, in case Claude asks for it.
- In Claude, check the details and press Add.
- Terry's sign-in page opens, titled Connect Claude to Terry. It lists what Claude will be able to do.
- Enter Your Terry email and Your Terry password (not your Claude password). If you use two-factor sign-in, type the six digit code from your authenticator app in Two-factor code, if you use one.
- Press Sign in and connect. You go back to Claude.
- Ask Claude for an overview of your Terry workspace. Terry marks you as connected after Claude's first call.
Next, copy a sample prompt from the same page, or from Use Terry from Claude.
Check that you are connected
Go back to Settings, Claude. When Claude has called Terry, the top card shows a green Connected label. Beside it you see:
- when you connected,
- which Claude you connected through, such as claude.ai, the desktop app or the phone app, and
- when Claude last used the connection.
The Claude item in the Settings list also shows connected, and the Use Terry from Claude step on Home gets its tick.
If you see Not connected yet, you made a connection but Claude has not called Terry with it. Finish adding Terry in Claude, then ask Claude for an overview.
After Terry changes its tools
Claude keeps the list of Terry's tools it saw when you connected. When Terry renames or combines tools, the old names keep working for a while, and Terry's answer says so. To see the new list, open Claude's settings, find Terry under connectors, and reconnect it. Then start a new chat.
Disconnect
Press the Connection menu at the top right of the page. Under Disconnect, choose This connection. The connection stops at once. Claude keeps the saved connector, but it stops working until you connect again.
To remove another of your connections, choose Pick a connection, or press Details. Your connections lists each one with its own Disconnect.
If sign-in fails
| What you see | What to do |
|---|---|
| That is not a Terry email and password we know | Use the email and password you sign in to Terry with, not your Claude login. |
| Your two-factor code is required | Type the code from your authenticator app. |
| Invalid two-factor code | Wait for a fresh code and try again. |
| Tools outside the dashboard are not enabled for your account | Ask an admin to allow Browser extension for you under Settings, Team and seats. |
| Connectors are for admins only on this workspace | An admin has limited Claude to admins. Ask an admin. |
| An admin has switched connectors off for this workspace | Ask an admin. |
| Admins on this workspace need two-factor sign-in | Turn on Two step sign in under Your account, then connect again. |
| Your password has expired | Sign in to the dashboard, change your password, then connect again. |
| This account is not active | Ask an admin to check your account under Settings, Team and seats. |
| Too many attempts | Wait a few minutes, then try again. |
Other ways to connect
The Connection menu also has Download terry.mcpb, the bundle for the Claude desktop app, Create a connect token for Claude Code and other tools, and Config file steps. The bundle needs Python 3.10 or newer on your computer. Make one token per computer. A token is shown once, lasts 90 days, and you can remove it at any time. Most people do not need this: Connect Claude covers the browser, the desktop app and the phone.
Related
In Classic
- Open Settings and choose Claude Desktop. A member needs the Extension tick under Team.
- Press Connect Claude, then follow steps 3 to 7 above. The connector address shows beside the button.
- Once connected, a green card says Connected to Claude. The Claude Desktop item on the Settings page shows a Connected label.
- Press Disconnect on the green card. Your other connections are under Your connections, each with its own remove button.
- The bundle and connect tokens are under Other ways to connect on the same page.