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For admins

Features and channels

Settings, Features lists every switch, grouped by area. Click a feature's name to see what changes when it is on and off, who set it and its cost, then switch it or request it.

Features. Click a name and its card opens beside the list with When on, When off, Who set it and Cost.

Open Settings, then Features, under Workspace. The line at the top says how many features are on. Area at the top right narrows the list to one part of Terry, or leave it on All areas.

Click a feature's name. Its card opens beside the list with When on, When off, Who set it and Cost.

  • Switches an admin may change: flip the switch on the card and press Turn on or Turn off. Reset returns it to the standard setting. You can say Why?, which is kept in the log.
  • Rolled out by the owners: these show Request in the list and Owner only on the card. Terry's owners turn it on for your workspace. Say what you need it for and press Request it. You hear back by email either way.
  • beta: a feature still being rolled out. It appears only if your workspace has it switched on.
  • billed: switching it on changes your invoice. The card shows the exact cost first and you tick the box before Turn on works. Switching it off also needs a tick, because the charge stays (for example, LinkedIn bills while an account is connected). Every admin gets an email confirming the change.
  • Preview on or Preview off on the card shows a page with the feature flipped, in your own tab only. Nothing changes for anyone else.

Chat apps

WhatsApp, Instagram and Telegram are switches an admin may turn on. Two switches must be on for an app to work: WhatsApp, Instagram and Telegram, and the app's own switch. Nothing is charged until an account connects. Then each connected account is billed for any month it was connected. See Billing and your plan.

Turning a feature off never changes what you are billed for. Where it matters, the card says so.

In Classic

  • Open Settings, then Features. Each switch shows When on and When off, and who decided its current state.
  • An admin uses Switch on or Switch off, and Reset. A lock means rolled out by the owners; press Request to ask for it.
  • The eye link previews a page with the feature on or off.
  • The page starts on Simple, a shorter list. Show more (called All settings on the older screens) lists everything, including each Request button.